Privacy Policy
Last updated: September 28, 2026
At Hotel Lobby AI Video, we are committed to being transparent about how we handle your data. This policy explains what we collect and how we use it when you use our AI video generation service, which turns two photos into a short performance video.
Data Collection
We collect the following to provide and improve the service:
- Account information, such as the email address you use to sign in.
- Usage data, including how you interact with the site, generation requests, and interaction metrics.
- Anonymous device information, such as the type of device and browser used to access our site, to help us optimize the service.
- The photos you upload and the videos you generate, as described below.
AI Video Generation & Your Photos
To generate a video, the two photos you upload and the source video for the template you select are sent to a third-party AI service provider (currently Higgsfield) that performs the generation. That provider is a separate company with its own privacy practices and data retention policies.
We do not promise a specific timeframe in which that third-party provider deletes your photos, because we do not control their retention and cannot verify it. We will not claim your photos are deleted within a set number of hours or days.
We store your generated video (and may store your uploaded photos) in our own cloud storage so you can preview and download your result. We do not publicly display your photos or generated videos without your consent.
Analytics
We use two analytics services on this site to understand how it is used:
- Google Analytics 4 (GA4), which sets a cookie and reports aggregated usage metrics such as pages visited and how you interact with the generator (for example, choosing a template or starting a generation).
- click.pageview.click, a privacy-oriented, cookieless analytics script that reports aggregated page views for the domain hotellobbyaivideo.pro.
Analytics events only include non-sensitive information such as the template ID, resolution, and job status. We do not send your photos, filenames, email address, photo content, or prompt text to analytics services. Analytics are loaded only on the production site, and if an analytics script fails to load, it does not affect uploading or generating.
Use of Data
We use the data described above to provide the video generation service, maintain and improve the site, and understand how the service is used. We do not sell your personal data.
Data Sharing
We share your photos and the selected source video with a third-party AI service provider (Higgsfield) solely to generate your video, as described above. Otherwise, we do not share your personal data with third parties except as required by law or with your explicit consent.
Your Rights
You have the right to access, correct, or request deletion of the personal data we hold about you, subject to any legal or operational obligations we may have. To exercise these rights, contact us at the address below.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this policy periodically.
By using our AI video generation website, you acknowledge that you have read and understand this Privacy Policy.